Questions about this policy may be sent to support@ambovital.com.
Provider decision
No charge unless a licensed provider approves treatment. If you're not approved, you're not charged and nothing ships.
When you are charged
Each product has one monthly price, with shipping included. You're billed monthly only after a licensed provider approves treatment. If care is not approved, you are not charged and nothing ships.
Renewals and cancellation
Your plan renews monthly until you cancel. You can cancel any time before your next refill from your account or by emailing support.
Returns, damage and loss
Shipped medication can't be returned. If a package is damaged or lost, contact support.
Shipping
Shipping charges are shown before payment. Orders are shipped discreetly after approval and fulfillment. Timing can vary by location and product availability.
Cancellations
To cancel a future renewal, contact support@ambovital.com before the next renewal is processed.